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Diabetes Health & Medical Supply respects the privacy of its customers' personal or health related information and will not, under any circumstances, exchange, sell or otherwise spread the use of any information collected on the website, by telephone or by mail. All information collected will be kept confidential and used only to serve customers or as required by law. Please note, if you decide not to receive marketing emails from Diabetes Health & Medical Supply, you may still receive 'Transactional' email messages regarding your order (i.e., order confirmation, shipping information, customer service notifications, abandoned shopping cart reminders, etc). You can easily opt out of all email communications from us by clicking on the "Unsubscribe" link at the bottom of all email messages. If you have questions or concerns regarding this statement, please contact us at: diabetes915@yahoo.com Diabetes Health & Medical Supply may use cookies to improve your online browsing and shopping experience. These cookies will not store any personal information such as your name, physical address, e-mail address, or telephone number. They merely inform us that you have previously visited our site. "Cookies" are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personal identifying information, but they do enable us to personalize our home page for you and allow us to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser settings to prevent it from doing so. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them. Keeping your personal information confidential is a top priority for all Diabetes Health & Medical Supply employees. We will safeguard, according to the strictest standards of security and confidentiality, all nonpublic, personal information that our customers or representatives of our customers share with us. "Nonpublic, personal information," include information such as a customer’s name, address, telephone number, social security number, date of birth, website usage history and online applications or other forms, and medical information. We will maintain safeguards, physical and electronic, to protect that information. We will conduct our business in a manner that keeps personal customer information secure. We will limit the collection and use of customer information to the minimum required to deliver superior service and conduct our business. We collect personal information about customers from the following sources: Your inquiries to Medical Supply Depot via phone, facsimile, Email, mail courier, or our Website; Your transactions with us, our web-affiliates or others; and Your transactions with non-affiliated third parties. It is our policy that authorized Diabetes Health & Medical Supply employees may only access personal information on a need-to-know basis. We may contact you regarding fund solicitation/account resolution, sales, or product deliveries. Diabetes & Medical Supply workers who violate our Privacy Policies are subject to disciplinary measures. We will not share personal customer information (of either current or former customers), outside of Diabetes Health & Medical Supply for any purpose other than to facilitate payment for services rendered either to the customers' insurance companies or collection agencies, unless the disclosure has been authorized by the customer or is permitted or required by law. Whenever we retain other organizations to provide support services on behalf of Diabetes Health & Medical Supply, we will require them to protect customers' personal information. Please contact us if there is any change to your personal information. When necessary, we will review and revise our Privacy Policies to protect customer information. Questions?Monday-Friday: 9am-6pm EST Saturday & Sunday: Closed(915) 244-8818 Diabetes915@yahoo.com Customer Service Help Contact Us Your Account Returns Order Parts Medicare & Private Insurance Security & Privacy Secure Shopping Privacy Policy Terms of Use Company Information About Us Customer Reviews Affiliate Program Like us on Facebook Follow us on Twitter
HIPAA Privacy Policy This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
This Notice explains the ways in which we may use and disclose medical information about you. It describes your rights and certain obligations we have regarding the use and disclosure of your medical information. The law requires us to (1) Ensure your medical information is protected; (2) Provide you with this Notice describing our legal duties and privacy practices with respect to medical information about you; (3) Follow the current terms of the Notice in effect.
WAYS WE MAY USE AND DISCLOSE YOUR MEDICAL INFORMATION The following sections describe different ways that we may use and disclose your medical information. For each category of uses or disclosures, we will explain what we mean and try to give some examples. Not every use or disclosure will be listed. All of the ways we are permitted to use and disclose information, however, will fall within one of the following categories.
Some information such as certain drug and alcohol information, HIV information and mental health information is entitled to special restrictions related to its use and disclosure. Our office shall abide by all applicable state and federal laws related to the protection of this information.
1. Supplies. We may use medical information about you to provide you with medical supplies and services. We may disclose medical information about you to doctors, nurses, technicians, or other personnel who are involved in your care. For example, a doctor treating you may need to know if you have diabetes because diabetes may slow the healing process. We may also share medical information about you with our office personnel or other providers, agencies or facilities in order to provide or coordinate such things as prescriptions, CMN’s, lab cultures and other medical documentation. We also may disclose medical information about you to people outside our office who may be involved in your continuing medical care after you leave our office such as other home health care providers, transport companies, community agencies and family members.
2. Payment. We may use and disclose medical information about the supplies and services you receive from our office so that payment may be collected from you, an insurance company or a third party. For example, we may need to give information to your health plan about supplies you received from our office so your health plan will pay us or reimburse you. We may also tell your health plan about a proposed service in order to obtain prior approval or to determine whether your plan will cover the treatment.
3. Internal Operations. We may use and disclose medical information about you to support our office operations. These uses and disclosures are made to improve our quality of service. Your medical information may also be used or disclosed to comply with laws and regulations, for contractual obligations, patients. claims, grievances or lawsuits, health care contracting, legal services, business planning and development, business management and administration, the sale of all or part of our office to another entity, underwriting and other insurance activities. For example, we may review medical information to find ways to improve services to our patients. We may also disclose information to doctors, nurses, technicians, and other personnel for performance improvement and educational purposes.
4. Alternative Supplies. We may tell you about or recommend possible supply alternatives that may be of interest to you.
5. Benefits and Services. We may contact you to tell you about benefits or services that we provide.
6. Others Involved in Your Care. We may release medical information to anyone involved in your medical care, For example, a friend, family member, personal representative, or an individual you identify. We may give information to someone who helps pay for your care or we may tell your family or friends about your general condition.
7. Research. Your medical information may be important to further research efforts. We may use and disclose your medical information for research purposes, subject to the confidentiality provisions of state and federal law.
8. As Required By Law. We will disclose medical information about you when required to do so by federal or state law; If asked to do so by law enforcement in response to a court or administrative order, subpoena, discovery request, warrant, summons or other lawful process; or for intelligence, counterintelligence, and other national security activities authorized or required by law.
9. To Avert a Serious Threat to Health or Safety. We may use and disclose medical information about you for public health purposes or when necessary to prevent or lessen a serious and imminent threat to your health and safety or the health and safety of the public or another person. Any disclosure would be to someone able to help stop or reduce the threat.
10. Workers’ Compensation. We may use or disclose medical information about you for Workers’ Compensation or similar programs as authorized or required by law. These programs provide benefits for work-related injuries or illness.
11. Inmates. If you are an inmate of a correctional institution or under the custody of law enforcement officials, we may release medical information about you to the correctional institution as authorized or required by law.
YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU Although the medical information we obtain about you is the property of our office, you do have the following rights:
1. Inspect and Copy. With certain exceptions, you have the right to inspect and/or receive a copy of your medical and billing information. To inspect and/or to receive a copy of your information, you must submit your request in writing to our Office Manager at the 180 Medical address. If you request a copy of the information, we may charge a fee for these services. We may deny your request to inspect and/or to receive a copy in certain limited circumstances. If you are denied access to medical information, in most cases, you may have the denial reviewed. Another professional chosen by the our office will review your request and the denial. The person conducting the review will not be the person who denied your request. We will comply with the outcome of the review.
2. Request an Amendment or Addendum. If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information or add an addendum (addition to the record). You have the right to request an amendment or addendum for as long as the information is kept by or our office. To request an amendment, your request must be made in writing and submitted to our Office Manager. In addition, you must provide a reason that supports your request. We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that: Was not created by our office; Is not part of the medical information kept by or for Our office; Is not part of the information which you would be permitted to inspect and copy; or Is accurate and complete in the record. An addendum must not be longer than 250 words per alleged incomplete or incorrect item in your record.
3. Accounting of Disclosures. You have the right to receive a list of the disclosures we have made of medical information about you that were for purposes other than treatment, payment, health care operations and certain other purposes. To request this accounting of disclosures, you must submit your request in writing to our Office Manager. Your request must state a time period that may not be longer than the six previous years and may not include dates before April 14, 2003. You are entitled to one accounting within any 12-month period at no cost. If you request a second accounting within that 12-month period, we may charge you for the cost of compiling the accounting. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.
4. Right to Request Restrictions. You have the right to request a restriction or limitation on the medical information we use or disclose about you for services, payment or health care operations. You also have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care, such as a family member or friend. For example, you could ask that we not use or disclose information to a family member about a surgery you had. We are not required to agree to your request. If we do agree, our agreement must be in writing, and we will comply with your request unless the information is needed to provide emergency treatment. To request a restriction, you must make your request in writing to our Office Manager. In your request, you must tell us (1) what information you want to limit; (2) whether you want to limit our use, disclosure or both; and (3) to whom you want the limits to apply, for example, disclosures to your spouse.
5. Right to Request Confidential Communications. You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail. To request confidential communications, you must make your request in writing to our Office Manager. We will accommodate all reasonable requests. Your request must specify how or where you wish to be contacted.
6. Right to a Paper Copy of This Notice. You have the right to a paper copy of this Notice. You may ask us to give you a copy of this Notice at any time. Even if you have agreed to receive this Notice electronically, you are still entitled to a paper copy of this Notice.
7. View the Patient Bill of Rights and Client Responsibilities HERE.
CHANGES TO OUR PRIVACY PRACTICES AND THIS NOTICE We reserve the right to change our office’s privacy practices and this Notice. We reserve the right to make the revised or changed Notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current Notice at our office. The Notice will contain the effective date at the top of the first page. In addition, at any time you may request a copy of the current Notice in effect.
COMPLAINTS If you believe your privacy rights have been violated, you may file a complaint with our Office Manager. All complaints must be submitted in writing. You will not be penalized for filing a complaint.
OTHER USES OF MEDICAL INFORMATION Other uses and disclosures of medical information not covered by this Notice or the laws that apply to us will be made only with your written permission. If you provide us permission to use or disclose medical information about you, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose medical information about you for the reasons covered by your written authorization. You understand that we are unable to take back any disclosures we have already made with your permission, and that we will retain our records of the care provided to you as required by law.
Effective Date: September 7, 2019
ALSO SEE: HIPAA Notice of Privacy Practices 2005 – 2019 Diabetes Health & Medical Supply, Inc. All rights reserved.
Diabetes Health & Medical Supply (915)244-8818
Diabetes Health & Medical Supply respects the privacy of its customers' personal or health related information and will not, under any circumstances, exchange, sell or otherwise spread the use of any information collected on the website, by telephone or by mail. All information collected will be kept confidential and used only to serve customers or as required by law. Please note, if you decide not to receive marketing emails from Diabetes Health & Medical Supply, you may still receive 'Transactional' email messages regarding your order (i.e., order confirmation, shipping information, customer service notifications, abandoned shopping cart reminders, etc). You can easily opt out of all email communications from us by clicking on the "Unsubscribe" link at the bottom of all email messages. If you have questions or concerns regarding this statement, please contact us at: diabetes915@yahoo.com Diabetes Health & Medical Supply may use cookies to improve your online browsing and shopping experience. These cookies will not store any personal information such as your name, physical address, e-mail address, or telephone number. They merely inform us that you have previously visited our site. "Cookies" are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personal identifying information, but they do enable us to personalize our home page for you and allow us to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser settings to prevent it from doing so. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them. Keeping your personal information confidential is a top priority for all Diabetes Health & Medical Supply employees. We will safeguard, according to the strictest standards of security and confidentiality, all nonpublic, personal information that our customers or representatives of our customers share with us. "Nonpublic, personal information," include information such as a customer’s name, address, telephone number, social security number, date of birth, website usage history and online applications or other forms, and medical information. We will maintain safeguards, physical and electronic, to protect that information. We will conduct our business in a manner that keeps personal customer information secure. We will limit the collection and use of customer information to the minimum required to deliver superior service and conduct our business. We collect personal information about customers from the following sources: Your inquiries to Medical Supply Depot via phone, facsimile, Email, mail courier, or our Website; Your transactions with us, our web-affiliates or others; and Your transactions with non-affiliated third parties. It is our policy that authorized Diabetes Health & Medical Supply employees may only access personal information on a need-to-know basis. We may contact you regarding fund solicitation/account resolution, sales, or product deliveries. Diabetes & Medical Supply workers who violate our Privacy Policies are subject to disciplinary measures. We will not share personal customer information (of either current or former customers), outside of Diabetes Health & Medical Supply for any purpose other than to facilitate payment for services rendered either to the customers' insurance companies or collection agencies, unless the disclosure has been authorized by the customer or is permitted or required by law. Whenever we retain other organizations to provide support services on behalf of Diabetes Health & Medical Supply, we will require them to protect customers' personal information. Please contact us if there is any change to your personal information. When necessary, we will review and revise our Privacy Policies to protect customer information. Questions?Monday-Friday: 9am-6pm EST Saturday & Sunday: Closed(915) 244-8818 Diabetes915@yahoo.com Customer Service Help Contact Us Your Account Returns Order Parts Medicare & Private Insurance Security & Privacy Secure Shopping Privacy Policy Terms of Use Company Information About Us Customer Reviews Affiliate Program Like us on Facebook Follow us on Twitter
HIPAA Privacy Policy This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
This Notice explains the ways in which we may use and disclose medical information about you. It describes your rights and certain obligations we have regarding the use and disclosure of your medical information. The law requires us to (1) Ensure your medical information is protected; (2) Provide you with this Notice describing our legal duties and privacy practices with respect to medical information about you; (3) Follow the current terms of the Notice in effect.
WAYS WE MAY USE AND DISCLOSE YOUR MEDICAL INFORMATION The following sections describe different ways that we may use and disclose your medical information. For each category of uses or disclosures, we will explain what we mean and try to give some examples. Not every use or disclosure will be listed. All of the ways we are permitted to use and disclose information, however, will fall within one of the following categories.
Some information such as certain drug and alcohol information, HIV information and mental health information is entitled to special restrictions related to its use and disclosure. Our office shall abide by all applicable state and federal laws related to the protection of this information.
1. Supplies. We may use medical information about you to provide you with medical supplies and services. We may disclose medical information about you to doctors, nurses, technicians, or other personnel who are involved in your care. For example, a doctor treating you may need to know if you have diabetes because diabetes may slow the healing process. We may also share medical information about you with our office personnel or other providers, agencies or facilities in order to provide or coordinate such things as prescriptions, CMN’s, lab cultures and other medical documentation. We also may disclose medical information about you to people outside our office who may be involved in your continuing medical care after you leave our office such as other home health care providers, transport companies, community agencies and family members.
2. Payment. We may use and disclose medical information about the supplies and services you receive from our office so that payment may be collected from you, an insurance company or a third party. For example, we may need to give information to your health plan about supplies you received from our office so your health plan will pay us or reimburse you. We may also tell your health plan about a proposed service in order to obtain prior approval or to determine whether your plan will cover the treatment.
3. Internal Operations. We may use and disclose medical information about you to support our office operations. These uses and disclosures are made to improve our quality of service. Your medical information may also be used or disclosed to comply with laws and regulations, for contractual obligations, patients. claims, grievances or lawsuits, health care contracting, legal services, business planning and development, business management and administration, the sale of all or part of our office to another entity, underwriting and other insurance activities. For example, we may review medical information to find ways to improve services to our patients. We may also disclose information to doctors, nurses, technicians, and other personnel for performance improvement and educational purposes.
4. Alternative Supplies. We may tell you about or recommend possible supply alternatives that may be of interest to you.
5. Benefits and Services. We may contact you to tell you about benefits or services that we provide.
6. Others Involved in Your Care. We may release medical information to anyone involved in your medical care, For example, a friend, family member, personal representative, or an individual you identify. We may give information to someone who helps pay for your care or we may tell your family or friends about your general condition.
7. Research. Your medical information may be important to further research efforts. We may use and disclose your medical information for research purposes, subject to the confidentiality provisions of state and federal law.
8. As Required By Law. We will disclose medical information about you when required to do so by federal or state law; If asked to do so by law enforcement in response to a court or administrative order, subpoena, discovery request, warrant, summons or other lawful process; or for intelligence, counterintelligence, and other national security activities authorized or required by law.
9. To Avert a Serious Threat to Health or Safety. We may use and disclose medical information about you for public health purposes or when necessary to prevent or lessen a serious and imminent threat to your health and safety or the health and safety of the public or another person. Any disclosure would be to someone able to help stop or reduce the threat.
10. Workers’ Compensation. We may use or disclose medical information about you for Workers’ Compensation or similar programs as authorized or required by law. These programs provide benefits for work-related injuries or illness.
11. Inmates. If you are an inmate of a correctional institution or under the custody of law enforcement officials, we may release medical information about you to the correctional institution as authorized or required by law.
YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU Although the medical information we obtain about you is the property of our office, you do have the following rights:
1. Inspect and Copy. With certain exceptions, you have the right to inspect and/or receive a copy of your medical and billing information. To inspect and/or to receive a copy of your information, you must submit your request in writing to our Office Manager at the 180 Medical address. If you request a copy of the information, we may charge a fee for these services. We may deny your request to inspect and/or to receive a copy in certain limited circumstances. If you are denied access to medical information, in most cases, you may have the denial reviewed. Another professional chosen by the our office will review your request and the denial. The person conducting the review will not be the person who denied your request. We will comply with the outcome of the review.
2. Request an Amendment or Addendum. If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information or add an addendum (addition to the record). You have the right to request an amendment or addendum for as long as the information is kept by or our office. To request an amendment, your request must be made in writing and submitted to our Office Manager. In addition, you must provide a reason that supports your request. We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that: Was not created by our office; Is not part of the medical information kept by or for Our office; Is not part of the information which you would be permitted to inspect and copy; or Is accurate and complete in the record. An addendum must not be longer than 250 words per alleged incomplete or incorrect item in your record.
3. Accounting of Disclosures. You have the right to receive a list of the disclosures we have made of medical information about you that were for purposes other than treatment, payment, health care operations and certain other purposes. To request this accounting of disclosures, you must submit your request in writing to our Office Manager. Your request must state a time period that may not be longer than the six previous years and may not include dates before April 14, 2003. You are entitled to one accounting within any 12-month period at no cost. If you request a second accounting within that 12-month period, we may charge you for the cost of compiling the accounting. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.
4. Right to Request Restrictions. You have the right to request a restriction or limitation on the medical information we use or disclose about you for services, payment or health care operations. You also have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care, such as a family member or friend. For example, you could ask that we not use or disclose information to a family member about a surgery you had. We are not required to agree to your request. If we do agree, our agreement must be in writing, and we will comply with your request unless the information is needed to provide emergency treatment. To request a restriction, you must make your request in writing to our Office Manager. In your request, you must tell us (1) what information you want to limit; (2) whether you want to limit our use, disclosure or both; and (3) to whom you want the limits to apply, for example, disclosures to your spouse.
5. Right to Request Confidential Communications. You have the right to request that we communicate with you about medical matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail. To request confidential communications, you must make your request in writing to our Office Manager. We will accommodate all reasonable requests. Your request must specify how or where you wish to be contacted.
6. Right to a Paper Copy of This Notice. You have the right to a paper copy of this Notice. You may ask us to give you a copy of this Notice at any time. Even if you have agreed to receive this Notice electronically, you are still entitled to a paper copy of this Notice.
7. View the Patient Bill of Rights and Client Responsibilities HERE.
CHANGES TO OUR PRIVACY PRACTICES AND THIS NOTICE We reserve the right to change our office’s privacy practices and this Notice. We reserve the right to make the revised or changed Notice effective for medical information we already have about you as well as any information we receive in the future. We will post a copy of the current Notice at our office. The Notice will contain the effective date at the top of the first page. In addition, at any time you may request a copy of the current Notice in effect.
COMPLAINTS If you believe your privacy rights have been violated, you may file a complaint with our Office Manager. All complaints must be submitted in writing. You will not be penalized for filing a complaint.
OTHER USES OF MEDICAL INFORMATION Other uses and disclosures of medical information not covered by this Notice or the laws that apply to us will be made only with your written permission. If you provide us permission to use or disclose medical information about you, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose medical information about you for the reasons covered by your written authorization. You understand that we are unable to take back any disclosures we have already made with your permission, and that we will retain our records of the care provided to you as required by law.
Effective Date: September 7, 2019
ALSO SEE: HIPAA Notice of Privacy Practices 2005 – 2019 Diabetes Health & Medical Supply, Inc. All rights reserved.
Diabetes Health & Medical Supply (915)244-8818
